Medi Mall Privacy Policy

Last updated: 29/05/2025

At Medi Mall, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

• Account Information: When you sign up, we collect your name, email address, phone number, and other details you provide.

• Product & Service Information: Sellers provide details about their listings, including contact info and descriptions.

• Usage Data: We collect data on how you use our platform, such as pages visited, search queries, and interactions.

• Communication Data: Messages sent through our chat or contact forms are collected for support and service purposes.

• Payment Information: If you use our paid services (e.g., verification or secure transaction facilitation), we collect payment details securely.

2. How We Use Your Information

• To create and manage your account.

• To facilitate connections between buyers, sellers, and technicians.

• To provide, improve, and personalize our services.

• To communicate with you about your account, listings, and support requests.

• To process payments for our optional services.

• To monitor and prevent fraudulent or suspicious activities.

3. Information Sharing

• We do not sell or rent your personal information to third parties.

• We may share your data with trusted service providers who help us operate the platform (e.g., payment processors, hosting providers).

• Your contact information may be shared with buyers or sellers as part of the marketplace connection process.

• We may disclose information if required by law or to protect our rights.

4. Data Security

• We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

• However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

• You can update or correct your account information anytime.

• You can opt out of receiving marketing communications by following unsubscribe instructions.

• You can request deletion of your account and personal data (subject to legal obligations).

• You have the right to access the personal data we hold about you.

6. Cookies and Tracking Technologies

• We use cookies and similar technologies to improve your experience, analyze usage, and deliver relevant content.

• You can control cookie settings in your browser preferences.

7. Children’s Privacy

• Medi Mall is not intended for children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

• We may update this Privacy Policy from time to time.

• Changes will be posted on this page with an updated date.

• Continued use of Medi Mall after changes means you accept the updated policy.