FAQ

1. What is Medi Mall?
Medi Mall is a medical equipment and services marketplace that connects buyers, sellers, and technicians in the healthcare industry.

2. How do I list a product?
Once you create an account and choose a package, you can list items based on available slots.

3. Can I sell services as well?
Yes! You can offer both medical products and technical services.

4. What is the verification badge?
It’s a paid feature that shows buyers you’ve been verified by Medi Mall for trust and credibility.

5. How long do listings stay active?
Listings remain active for a set period and must be refreshed weekly. Inactive accounts or expired subscriptions are deactivated.

6. How do I get listed as a technician?
Create a profile, upload your academic credentials, and get approved by the admin.

7. What is the technicians’ interaction page?
It’s a space for technicians to ask questions, share insights, and support each other.

8. Can I apply for available jobs or requests?
Yes. You can view and apply for skills in demand or connect with clients needing technical help.

9. Can I buy directly on the site?
Not yet. You’ll get the seller’s contact and connect with them off-platform. For a secure transaction, you can request admin facilitation.

10. What is a secure transaction?
It’s a paid service where the buyer pays Medi Mall, and we release funds to the seller after successful delivery.

11. Can I request expert advice on a product or service?
Yes! You can request technical insight before making a decision.